Main information:

Information for people with a handicap about the Hermitage

Picture: Hermitage Old Palace


Information for people with mobility impairment

Disabled parking

Three disabled parking spaces in the visitors’ car park on the south-west side of the gardens


Disabled toilets

Near the disabled car parks and at the rear of the New Palace



Picture: Grotto

Hermitage Old Palace

  • Wheelchair entrance at the side of the Old Palace via several ramps; this will be opened by staff on request.

  • Small turning circle before the ramps (100 x 80 cm)

  • Please use the intercom at the entrance to contact the staff at the cash desk.

  • Door sills inside the palace 3-5 cm high

  • Doorways at least 80 cm wide

  • Level flooring

  • The waterworks in the grotto are only accessible via steps, but can be seen through windows in the palace courtyard.


Café in the New Palace

Entrance step-free via ramps at the rear of the New Palace


Picture: Hermitage Court Garden, paths at the New Palace

Hermitage Court Garden (paths)

  • Path surface mostly paved gravel

  • Paths around the palaces and to the car parks quite level, with hardly any slopes

  • Further away from the buildings there are more slopes and uneven paths.

  • Seats available

Information for the visually impaired

  • No guidance system for the visually impaired available

  • No audio guide available

  • Regular guided tours in the Old Palace from the beginning of April to mid-October

Information for the hearing impaired

  • No induction loop for hearing aids available

  • Written information available

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