Information for people with a handicap about the Hermitage

Click here to go directly to the information for people with visual or hearing impairments.

 

 

Information for people with mobility impairment

Disabled parking

Three disabled parking spaces in the visitors’ car park on the south-west side of the gardens

 

Disabled toilets

At the rear of the New Palace

 

Hermitage Old Palace

Entrance

• Wheelchair entrance at the side of the Old Palace via several ramps; this will be opened by staff on request.

• Small turning circle before the ramps (100 x 80 cm)

• Please use the intercom at the entrance to contact the staff at the cash desk.

Interior

• Door sills inside the palace 3-5 cm high

• Doorways at least 80 cm wide

• Level flooring

• The water features in the grotto are only accessible via steps, but can be seen through windows in the palace courtyard.

 

Café in the New Palace

Entrance step-free via ramps at the rear of the New Palace

 

Hermitage Court Garden (paths)

• Path surface mostly paved gravel

• Paths around the palaces and to the car parks quite level, with hardly any slopes

• Further away from the buildings there are more slopes and uneven paths.

• Seats available

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Information for the visually impaired

• No guidance system for the visually impaired available

• No audio guide available

• Regular guided tours in the Old Palace from the beginning of April to mid-October

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Information for the hearing impaired

• No induction loop for hearing aids available

• Written information available